About VPA

Hello. My name is Erika and I’m a tech head.

Erika

For me it all started back in 1986 with my first desktop. It wasn’t much, and there wasn’t much of a public Internet – just us geeks finding out what we could do with this technology. The first time a Sysop chatted with me on a bulletin board, I kinda freaked out. Someone out in the world was taking over my machine to talk to me. It was magical! I was hooked.

Technology and software became my Rubics Cube. I became the one at work who wanted to find a better system – a faster way to get things done. I had setbacks. Turns out you have to include upper management before you decide to change the order entry process. They’re picky like that.

I was one of the three chosen to fly to Atlanta to learn the new software system, then come home and train the rest of the department. My boss knew I wasn’t scared of the technological advance. He knew I would embrace it. And he knew I could teach others what I had learned.

The next big jump for me was 2007 when the iPhone was introduced. I was ecstatic! I could have my phone, MP3 player, and my Palm Pilot all in one machine?! Again, magical!

I was one of the first to grab this new tech and run with it. Again, there wasn’t but a few of us nerds with iPhones (and very few apps) – but we were having fun figuring out this new frontier. I couldn’t wait to use this new tool to improve my life.

And now I own a business. I’m a Virtual Assistant.

What does all this tech talk mean for my business, my clients? It means I share the magic! It means there isn’t a software or hardware I won’t work with. There isn’t a ‘How do I do this?’ that I won’t strive to answer and then teach.

I love what I do. I love solving tech riddles. I love finding easier, faster ways to accomplish a task.

I love technology so you don’t have to!

All About Jen Zappone

Jen grew up in Southwestern Pennsylvania and moved to New Mexico in 1996. She served for 12 years in the US Army Reserves and is currently a Peer Leader with WoVeN (Women’s Veteran Network). She started her career in New Mexico in Real Estate, working 13 years with a small real estate firm doing everything from company accounts to property management to real estate sales. The next career path was Information Technology working with database management, data acquisitions and software implementations. Currently, she is working as a virtual project manager and assistant using her love of technology and desire for solutions  to achieve results. Three things that Jen is passionate about: Johnny Cash, any Pittsburgh Sports Teams, and Toastmasters.

6 things Jen loves:

  1. Process Development & Documentation
  2. Project Management
  3. Software implementations
  4. Organizing…anything
  5. Strategic Planning and tracking
  6. Database management


6  more things she’s really good at:

  1. Real Estate assistance
  2. Bookkeeping
  3. Admin support work (managing emails, calendars across time zones, task lists, reminders, note taking, follow up)
  4. Change management
  5. Editing and/or writing blogs
  6. Anything with technology: PPT, Word, love Excel

 

 

 

 

 

 

All About Alison Baldwin

Alison has over 15 years of experience in administrative assisting and customer service. She worked for the Department of Veterans Affairs for 5 years before starting her own business as a virtual assistant. She is a mom of two sassy girls and loves to help in any way she can. These days she’s managing social media for influencers and authors and virtually assisting a variety of clients. 

3 things Alison loves:

  1. Social Media Marketing and Management
  2. Scheduling/Calendar Management
  3. Networking


5  apps she’s really good at:

  1. Calendly
  2. Buffer
  3. Copysmith
  4. Canva
  5. Kartra

All About Julie Ann Sibug

In Physics, Joules is the unit of work. 

And that’s what she loves to do! Work! Work! Work!

This gem is hidden in the Philippines and is a mother of 4 kids. She has 7 years of BPO experience under her belt where she honed her skills as a Technical Support and Level 2 Representative. She earned her degree in Psychology and shortly after, she started her career as an ISA andhas massive experience as a cold caller and Real Estate appointment setter. Currently working as an SME for GHL during the day and has night projects where she tinkers with her creative and admin side.

Her ultimate goal is to build her dream house before the eldest son goes to college.